Welcome to the Rhouselamp Trade Program. We are committed to providing professional-grade lighting solutions with full transparency and dedicated support for interior designers, architects, and contractors.

1. Business Identity & Transparency

To ensure a trustworthy shopping experience and comply with global advertising standards, we provide our full legal credentials below:

  • Legal Business Name: Rhouselamp LLC

  • Physical Operating Address: 1500 North Grant Street, Suite N, Denver, Colorado, 80203. United States

  • Direct Contact Email: support@rhouselamp.com

  • Direct Contact Phone: +1 303-261-2724

  • Business Hours: Monday - Friday 9:00 AM – 7:00 PM MST

Our Business Model

Rhouselamp LLC operates as a direct-to-professional lighting provider. We manage the entire supply chain from design to manufacture in our dedicated facilities. By eliminating middlemen and utilizing our own self-shipping logistics, we provide custom lighting solutions at wholesale prices directly to our trade partners.

2. Exclusive Trade Member Benefits

Our Trade Account is designed to streamline your procurement process and provide cost-effective solutions for large-scale projects.

Wholesale Pricing & Discounts

Members receive exclusive, tiered discounts based on order volume. We provide transparent wholesale pricing that is not available to the general public.

Custom Design & Manufacturing

We offer a "Dream Light" service. Our in-house design team provides free technical drawings and customization options. Once approved, we manufacture these designs in our factory and ship them directly to your project site.

Professional Support

  • Dedicated VIP Service: A single point of contact for all your project needs.

  • Free Samples: Complimentary specimens provided for material and quality verification.

  • Priority Fulfillment: Trade orders are moved to the front of our production and shipping queues.

3. Shipping & Logistics Policy

We maintain full control over our delivery chain to ensure reliability for your project timelines.

  • Shipping Destination: United States exclusively.

  • Shipping Carrier: Self-shipping (Rhouselamp Logistics).

  • Shipping Cost: $0.00 (Free Shipping on all trade orders).

  • Order Cut-off Time: 8:00 PM (MST).

  • Processing Time: 3–7 business days.

  • Shipping Time: 7–10 business days.

4. Professional Return & Refund Policy

We stand by the quality of our craftsmanship with a straightforward, no-hidden-fee return policy.

  • Return Window: Within 30 days of receiving the goods.

  • Refund Window: Within 30 days of receiving the goods.

  • Return Fees: $0 (No restocking fees for trade partners).

  • Condition: Goods must be returned in their original, undamaged condition.

  • How to Initiate: Contact our support team at support@rhouselamp.com with your order number to receive a return authorization.

5. How to Apply for a Trade Account

Becoming a partner is simple. We require standard professional verification to grant access to wholesale pricing.

Step 1: Email us at support@rhouselamp.com with your business name and tax ID/professional license.
Step 2: Our team will review your application within 24 business hours.
Step 3: Once approved, you will receive a dedicated portal login to view streamlined pricing and custom ordering options.