Payment Policy

Last Updated: January 13, 2026

At Rhouselamp LLC, we prioritize the security and transparency of your shopping experience. This policy outlines our accepted payment methods, our secure processing protocols, and our commitment to business transparency.

1. Business Identity & Transparency

To ensure our customers feel confident in their transactions, we provide full disclosure of our business operations:

  • Legal Business Name: Rhouselamp LLC

  • Physical Operating Address: 1500 North Grant Street, Suite N, Denver, Colorado, 80203. United States

  • Official Email: support@rhouselamp.com

  • Phone Number: +1 303-261-2724

  • Business Hours: Monday - Friday 9:00 AM – 7:00 PM MST

     

Our Business Model

Rhouselamp LLC is a direct-to-consumer retailer specializing in high-quality lighting solutions. We own and manage the inventory listed on [https://rhouselamp.com/], ensuring that the products described on our site are the exact products delivered to your door. We do not use "hidden" fees or deceptive pricing; the price you see at checkout is the final price for the product plus any applicable shipping and taxes.

2. Accepted Payment Methods

We provide a variety of secure payment options to suit your needs. You can pay using:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Discover, and Diners Club.

  • Digital Wallets: Google Pay (G Pay) and Shop Pay.

All payments must be made in full at the time of purchase. We do not offer "Cash on Delivery" or deferred payment plans unless explicitly stated through a third-party provider like Shop Pay Installments.

3. How to Complete Your Purchase

To ensure a smooth checkout process, please follow these steps:

  1. Shipping Information: Enter your accurate delivery address and contact details on the checkout page.

  2. Payment Selection: Select your preferred payment method (Credit Card, Google Pay, etc.).

  3. Secure Entry: Enter your card number, expiration date, and CVV security code.

  4. Authorization: Click "Pay Now." Your bank will authorize the transaction, and you will receive an immediate order confirmation email.

4. Payment Security & Data Privacy

Your financial security is our top priority. We utilize industry-leading technology to protect your information:

SSL Encryption

Rhouselamp.com uses Secure Sockets Layer (SSL) technology to encrypt all data transmitted during the checkout process. You can verify this by looking for the "padlock" icon in your browser's address bar and ensuring the URL begins with "https://".

Data Handling

  • No Storage of Payment Credentials: Rhouselamp LLC does not store, see, or have access to your full credit card numbers or CVV codes. All payment processing is handled through secure, PCI-compliant third-party gateways (such as Shopify Payments).

  • Personal Information: We only collect the information necessary to process your order (name, address, email). We do not sell your personal data to third parties.

5. Billing Discrepancies

If you notice any unauthorized charges or discrepancies regarding an order placed on our website, please contact your card-issuing bank immediately. You may also contact our support team at support@rhouselamp.com for assistance in verifying your order history.

6. Contact Information

For any questions regarding our payment procedures or to verify our business credentials, please reach out to us:

Rhouselamp LLC Address: 1500 North Grant Street, Suite N Denver, Colorado, 80203. United States
 Email: support@rhouselamp.com Phone: +1 303-261-2724 Support Hours: Monday - Friday 9:00 AM – 7:00 PM MST